Overview

Norton County Hospital has a career opportunity for a Medical Clinic Manager.  The Clinic Manager is responsible for administering, directing and coordinating the activities within the Rural Health Clinic by performing the duties directly, or through subordinates.  The Clinic Manager works effectively with medical staff, nursing staff and business staff to coordinate schedules, resources, meetings and training.  The Clinic Manager is also responsible for directing staff to follow established policies and procedure as well as function as a liaison between patients, providers, clinic staff and other hospital staff.  The Clinic Manager promotes and supports the Mission, Vision and Values of Norton County Hospital (NCH) in everyday practices.

Essential Job Duties

– Monitors staff and clinic compliance with regulations, policies and procedures, and with standards of quality patient care through quality assurance monitoring and implementing quality improvement activities
– Defines goals, objectives, budget and performance standards for the clinic
– Ensures clinic activities and processes encourage intradepartmental coordination within the hospital system; communicates to staff; monitors effectiveness
– Creates, initiates and evaluates improvements to better utilize department personnel and resources
– Audits staff compliance with Code of Conduct, Employee Handbook, Confidentiality Agreement, HIPAA Privacy and Security Rule, all NCH/NMC Policies and Procedures
– Prepares RHC Annual Program Evaluation, NCH Annual Assessment and all other required reports
– Encourages leadership skills of all clinic staff through delegation of responsibility
– Coordinates with Chief Financial Officer (CFO) to complete department budget requirements

– Supervises all Clinic Nurses, Aides and Scribe Staff, Business and Reception Staff
What We’ll Expect From You

– Achieves key customer care, financial and/or operational outcomes
– Leverages and adheres to systems and processes that drive accountability for customer care, financial and operational outcomes
– Develops talent within the team, including acquiring, engaging and retaining
– Mentor clinic staff and conduct succession planning efforts
– Sets performance expectations and drives personal accountability
– Understands, tracks and focuses the team on metrics that measure key business outcomes
– Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility
– Knowledge of office management techniques and practices
– Ability to clearly communicate and apply policies and principles to solve everyday problems and deal with a variety of situations
– Ability to prioritize and coordinate multiple projects
– Ability to establish and develop effective working relationships
– Ability to communicate effectively with all levels of employees; facilitate group processes and change
– Understands strategies
– Embraces change
– Excellent organization and time management skills

This Job Is Ideal for Someone Who Is:

– Dependable — more reliable than spontaneous
– People-oriented — enjoys interacting with people and working on group projects
– Achievement-oriented — enjoys taking on challenges, even if they might fail
– Autonomous/Independent — enjoys working with little direction
– High stress tolerance — thrives in a high-pressure environment

Qualifications Preferred for This Position Include:

– 3 or more (3+) years of management experience
– Five or more (5+) years of experience in a clinic setting, preferably a rural health clinic
– Bachelor’s Degree or related training and experience preferred
– Knowledge and experience with Microsoft Word, Excel, Outlook email and calendar functions, and general internet functions

Our benefit package includes PTO (paid time off), health insurance, supplemental insurances, and KPERS retirement, life insurance, and disability.

Applications can be picked up at the Hospital Admissions Desk, requested by email from shempler@ntcohosp.com, or printed from our website’s Employment Opportunities page at www.ntcohosp.com.  Please return complete resume and application to Human Resources, Norton County Hospital, P.O. Box 250, Norton, Kansas 67654 or email to shempler@ntcohosp.com.  EOE.