Director of First Impressions/Personal Lines Support Representative

Overview

Keller Leopold Insurance is seeking a Director of First Impressions/Personal Lines Support Representative in its Garden City location.  This individual will be the initial point of contact for call-in and visiting customers, perform administrative tasks for the entire agency, and support personal lines staff in managing day-to-day review and record-keeping activities.  The ideal candidate will be professional, highly organized, committed to providing exceptional customer service, and looking to grow their career with our company.

Qualifications:
Excellent interpersonal skills and ability to work cooperatively
Exceptional customer service skills and attitude
Ability to prioritize and organize tasks, asking questions as appropriate
Exhibit initiative to identify improvements and implement or communicate them accordingly
Insurance experience is a plus, but not required

Director of First Impressions/Personal Lines Support Representative Responsibilities:
Answer multi-line, multi-office phone systems and direct calls appropriately
Greet customers in a prompt, friendly, and professional manner
Assist producers and agents with filing, payments, data entry, processing, and other tasks
Manage inventory of office supplies and pantry items
Follow agency policies and procedures at all times

Keller Leopold Insurance, established in 1943, is an independent agency offering a wide range of insurance products including personal home and auto; life; commercial; farm, ranch, and crop; and group benefits.  We strive to be the superior provider of insurance in Kansas with service that exceeds customer expectations.

Full-time | Hourly | Benefits available
To apply, please submit resume to nnovack@kellerleopold.com