The Production Assistant is part of our Commercial Lines team.  The Production Assistant performs a wide range of duties to support the team and to contribute to the growth of our agency.




·         Greet clients at front desk and direct to proper associate.

·         Issue certificates of insurance, auto identification cards, evidence of property insurance and other miscellaneous forms with each renewal policy as requested by client

·         Assist with client phone requests

·         Client mailings of policies, documents, etc.

·         Notary Bonds Renewals

·         Process Commercial Select Audits

·         Assist in Pulling Documents from Carrier Websites

·         Mail Distribution


Skills Required:


Positive, problem-solving attitude
Ability to operate in a team oriented environment
Excellent oral and written communication skills
Excellent typing, keyboard and mathematical skills
Detail oriented
Well-groomed and neat appearance
High energy levels
·         Self-motivation

·         Ability to maintain company and client confidentiality


Education and Qualifications:


A high school diploma or equivalent required
Licensed in Property & Casualty Insurance or the ability to become licensed.
Must have at a minimum of 2 years of customer service experience.
Willing to pursue additional insurance education.
I have read and understand my duties, and responsibilities according to this job description.  Further I have been provided the opportunity to ask questions regarding the job description and duties contained within.  By signing this job description, I am accepting these duties and responsibilities.