Full-Time Technology Support Consultant II
Job Title: Technology Support Con. II (to directly link to this job posting, copy this link)
Req. No: 187743
Agency: Ellsworth Correctional Fclty
Posting Type: External
Applications accepted through: Oct 19, 2017
This position is responsible for Information Technology (IT) Systems at the Ellsworth Correctional Facility (ECF) under the direction and supervision of the Technology Support Consultant (TSC) III. The primary responsibilities include:
•Installation, maintenance, troubleshooting, repairs, and replacement of computer hardware and software;
•Technical assistance to computer end users in the areas of usage and installation of electronic mail, printing, work processing, operating systems, and other software applications as needed, in the form of in-person, via telephone, or from remote locations;
•Installation, configuration, and maintenance of desktop computers, thin clients, laptops, tablets, printers, and other hardware devises as needed;
•Installs, configures, maintains, and repairs electronic equipment that includes, but is not limited to, wireless control and AP’s, intercom systems, telephone systems, electronic surveillance systems, and network equipment. This will include the network, telephone, camera wiring and fiber optic cabling, and all related equipment required to make such systems operable;
•This position may be requested to provide assistance outside of their immediate facility as well as be called upon to participate in other Kansas Department of Corrections (KDOC) IT department initiatives.
•Provides backup for the TSC III in their absence and performs other duties as assigned.
Applicants may be given a written and/or computerized exam to test their relevant knowledge. For a full Position Description, please contact the recruiter listed below.
Minimum Requirements: (Must meet minimum requirements to be offered an interview)
•High School Diploma or equivalent, and one year advising and assisting computer users in a distributed computing environment. Education may be substituted for experience as determined relevant by the agency.
Preferred Skills/Qualifications: (May be used to screen applicants)
•Two (2) years network administration related experience in installation and maintenance of personal computer systems with emphasis on open source systems.
•Experience with the installation, configuration, maintenance, and repair of electronic equipment including, but not limited to, network equipment, electronic surveillance systems, telephone systems, intercom systems, repeater systems, etc.
•Possess a CompTIA A+ certification or be actively enrolled in a CompTIA A+ Certification course and able to pass test within one year of hire.
•Unclassified – Appointments to unclassified positions can be made by the Appointing Authority (Warden), with approval of the Governor. Unclassified appointments are at-will and are not eligible for longevity bonuses.
•Full time, Exempt, Benefits Eligible
•Typical annual starting pay is $41,870
How to ApplyTo Apply: This application process has 4 REQUIRED STEPS STEP 1: Register by completing the online Personal Data Form at https://admin.ks.gov/services/state-employment-center/job/why-register (Skip this step if you already have an Applicant ID number.) STEP 2: Complete the official State of Kansas application form at https://admin.ks.gov/services/state-employment-center/sec-home/state-employment/online-application STEP 3: Submit your online application to the specific agency designated on this job announcement. STEP 4: Submit additional required documents to the specific recruiter designated on this job announcement. •A Tax Clearance Certificate is required for all applicants. Obtain your certificate by following the instructions at http://www.ksrevenue.org/taxclearance.html •Include your name and job requisition number on all correspondence when submitting documents to the designated recruiter. Your application will be considered incomplete and you may be found ineligible if you fail to submit all required documentation by the closing date of the vacancy announcement. •Required Documents: •Online State of Kansas Application form (send to Ellsworth Correctional Facility) •Resume, Find out more about us at our website Class/Uncl: U Full/Part Time: F Grade 001 Hiring Rate: $0.00 Pay Frequency: Hourly
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