Full-Time Technology Support Consultant
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Job Duty Description: This position is responsible for Information Technology Systems under the direction and supervision of the Technology Support Consultant III at the Norton Correctional Facility. The primary responsibilities include Domain Administration, Network Server Administration, Hardware and Software support of PC based systems with an emphasis on quality user support. Work includes but not limited to installation of hardware and software, troubleshooting, configuring client server based application software for LAN, server hardware, operating systems and application systems in a WAN environment. Identify, document or present alternative ways to meet the information requirements. This position may be requested to provide assistance outside of their immediate facility as well as be called upon to participate in other KDOC IT department initiatives.
Minimum Qualifications: High School Diploma or equivalent and one year advising and assisting computer users in a distributed computing environment. Education may be substituted for experience as determined relevant by the agency.
Preferred Requirements: This is full performance technical work advising and assisting computer users in solving problems in a distributed computing environment. Work includes the installation of hardware and software and demonstrating hardware and software to computer users in classroom and one-on-one situations. Incumbents assist in the selection and installation of information center tools; provides technical assistance to users by resolving problems associated with personal computers, database, and data manipulation; assists users with word processing and spreadsheet applications and with related peripheral equipment. May provide user access and guidance to mainframe applications; designs, installs, maintains and operates small, less complex LAN or WAN networks. Work is of a standardized nature that may involve a variety of duties, some of which are susceptible to different methods of solution and performed under general supervision. Work does not involve supervisory or leadership responsibilities. A full position description and required essential physical functions for this classification can be obtained by contacting the recruiter listed below.
How to ApplyTO APPLY: You may apply on-line at www.jobs.ks.gov; or Contact the Human Resources Office at Norton Correctional Facility (785) 877-6643 to obtain an application and supplemental documents; or Email : firstname.lastname@example.org to obtain an application. If you haven’t already done so, please register or update your personal data with the State of Kansas at www.jobs.ks.gov, including submission of copy of your DD214 if applicable. You must notify us of your intent to apply by the closing date. Applications and any required documents must be received by the paperwork deadline of this announcement. Please call by that date to confirm receipt of your application and required documents. Kansas Tax Clearance Certificate: Each applicant applying for a State of Kansas job vacancy must obtain a State Tax Clearance Certificate by accessing the Kansas Department of Revenue’s website at http://www.ksrevenue.org/taxclearance.html. A Tax Clearance is a comprehensive tax account review to determine and ensure that an individual’s account is compliant with all primary Kansas Tax Laws. Applicants are responsible for submitting their certificate with all other application materials to the hiring agency. This is in accordance with Executive Order 2004-03. Selection Process: Applicants selected for interview will be evaluated by an interview panel using performance/behavior based interview questions, and possibly a performance or written test. The interview panel will make recommendations to the Warden for final approval. A second interview may be conducted. Applicants will be subject to background check and criminal history investigation; must pass a drug screen and a TB test unless promoting, transferring, or demoting from another safety sensitive position within the same agency. Veteran Preference Eligible (VPE): This position is eligible for veterans’ preference. Interested veterans must submit a DD 214 to the Department of Administration to be verified as a veteran under K.S.A. 73-201 prior to the vacancy close date. Verified veterans who meet the selection criteria for this position will be invited for an interview. Reasonable Accommodation: Applicants requiring reasonable accommodation for any part of the application and hiring process should contact (785) 877-6643. Determinations on requests for reasonable accommodations will be made on a case-by case basis. Norton Correctional Facility is an Equal Opportunity Employer. Verification of identity and employment eligibility to work in the United States is required by federal law.
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