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11 Jun 2019

Full-Time Combination Technician

Eagle Communications – Posted by EagleCommHR Ellsworth, Kansas, United States

Job Description

Eagle Communications is seeking a Full-Time Combination Field/Maintenance Technician based in the Ellsworth/Kanopolis, KS area. Eagle Communications is 100% employee-owned and we are seeking an Employee-Owner with outstanding technical support and customer service abilities. Each day, you will have the opportunity to work with the latest technology in Digital Television, Internet, Wi-Fi, Telephone and customer premise equipment by providing technical solutions to our customers. Eagle Communications, an employee-owned company offers competitive salaries and excellent benefit packages including healthcare, 401K and ESOP (Employee Stock Option Plan).

A minimum of 1 years’ experience in cable TV installation is preferred but not required. Experience in a comparable field such as construction trade, mechanics, HVAC, electrical, or other related hands-on trade role to go along with great customer service experience. This position requires a valid driver’s license. This individual will be self-motivated and able to work independently. Candidate must have a stable work history and able to work required shifts and overtime (if necessary). Candidate must be able to work after hours and on weekends as required. This position may include some travel.

Drives Company vehicle between office, headend, and work sites
Ability to use a 28 ft. extension ladder and climbing equipment
Ability to be in Attics and Crawl spaces as necessary
Works within or outside of a customer’s premises
Ability to lift 70lbs
Ability to handle stressful situations and fast-paced troubleshooting environment
Ability to work overtime on regularly scheduled days or on scheduled days off due to customer or operational demands
Able to work long hours under stressful conditions and deadlines
Ability to work in adverse weather conditions
Travels to all systems within assigned region

Primary Responsibilities:
Installs and troubleshoots residential and commercial Analog/Digital/HD television services.
Installs and troubleshoots Digital residential and commercial telephone
Installs and troubleshoots HI-Speed internet and WIFI internet
Locating underground facility’s
Maintain and report on compliance in all systems of CLI, FCC and OSHA performance standards
Prepares for daily work assignment by requisitioning supplies from warehouse and stocking vehicle
Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns
Educates customers in the use of installed products

Compensation is commensurate with experience. Eagle offers a competitive benefits package including health insurance, 401K, paid vacation, and employee stock ownership plan.

How to Apply

Apply online at! Applications will be accepted until the position is filled. The selected candidate will be required to pass a criminal history background and motor vehicle check, drug test, and successfully complete a Physical Capacity Profile screening. Eagle Communications is an employee-owned company and an EEO employer.

Job Categories: Arts, Communication, and Information. Job Types: Full-Time.

Job expires in 21 days.

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