Advocacy and Training Manager

Overview

Advocacy and Training Manager

Summary

Position Summary:
·         Coordinates advocacy activities

·         Teaches classes as assigned

·         Will provide client support while supervising the activity

·        Perform tasks associated with facilitation of community activities for clients.

This includes planning, scheduling and ensuring attendance.

Experience:
·        Minimum of 2 years of successful work experience

Skills:
·         Ability to work with minimal supervision & instruction

·         Ability to multitask

·        General office skills, such as filing, shredding, emails, and basic data entry

·         Proficient computer and research skills

·         Ability to use a computer to schedule, maintain electronic calendars and document activities.

Working Conditions:
·         40% outdoor, 60% indoor

·         Duties are normally performed in a climate-controlled office

·         May have high noise levels due to radio traffic, telephone calls, walk in clients, or other agency business

·         Temperatures will reflect seasonal changes at outdoor sites and attempts to maintain comfortable temperatures will be made at indoor sites

·         Noise levels vary by site but are usually moderate, although at times may be loud

·         Hearing protection is provided at sites with extreme noise levels

·         Environmental conditions vary by work site and employees are required to work at community locations

·         Must follow assigned work schedules that mainly reflect hours Monday-Friday but schedules and hours vary based on need.

·         Some evening/night or weekend hours may be required to supervise activity

·         Employees are expected to remain flexible and cooperative.

Physical Requirements:
·         Frequently required to reach with hands and arms

·         Regularly required to stand, kneel, stoop, squat, talk, walk, and hear

·         Occasionally required to sit

·         Frequently required to use hands to finger, handle, feel objects, manipulate tools, or controls and grasp objects

·         Ability to listen and remember information

·         Ability to speak clearly

·         Regularly Lift and/or move up to 15 pounds performing clerical functions

·         Frequently lift and/or move up to 25 pounds

·         Occasionally lift and/or move up to 50 pounds

·         Occasionally use mechanical lifts to assist clients with lift and/or movement assistance up to 50 pounds for positioning and care

·         Regularly lift and/or move up to 75 pounds to transfer persons to/from wheelchairs to toilets, chairs, and beds

Job Responsibilities:
·         Demonstrate self-reliance and good judgment

·        Personal conduct must contribute to positive working relationships with co-workers, citizens and administration
·         Ability to effectively communicate with citizens, clients, coworkers and administration

·         Strong customer service skills with ability to deal with a variety of people in a positive and effective way

·         Computer and data entry skills

·         Actively research, plan and schedule activity options
·         Evaluate activities for suitability for client attendance

·         Build community partnerships to enhance options

·         Communicate opportunities to clients via multiple modes (calendar, group setting, individual conversation)

·         Work with appropriate administration to ensure adequate funds, transportation and staff are available

·         Attend activities as needed to monitor quality of activity

·         Assist in client supervision as needed

·         Serve as primary contact for all communication regarding activity including but not limited to visitors, phone calls, messages, staffing   questions, program development health and welfare

·         Maintain active communication with administration about types of activities, success/failure of activity and submit          reports as requested

·        Teaches staff training including but not limited to:

o   Mandt

o   CPR

o   First Aid

o   Residential Level I

o   Residential Handbook

o   AP/SP/CI Class

o   Paperwork Retraining Class

·         Has students complete instructor survey and provide locked box with results enclosed

to Human Resources

·        Abuse/Neglect/Exploitation

o   Rights and Responsibilities; Abuse Neglect and Exploitation

o   Voting

o   Personal hygiene – both male and female

o   Circles

o   Sexuality

o   Emergency Preparedness
·             Coordinates Aktion Club activities
·              Meets with clients on a monthly basis about advocacy issues
·              Coordinates Advocacy in Action events such as hosting events with legislators, letter writing campaigns, etc.

o   Ensures a minimum of 1 event each month
·             Coordinates events such as floats, Halloween Parade, and Push Day
·             Attends AP meetings on specific client as assigned by supervisor
·            Completes a specific number of Residential Oversites as part of the Oversite team
·            Follows up to ensure corrective actions complete
·            Tracks and ensures attendance at scheduled staff training
·            Complies and ensures distribution of monthly training calenda
·            Prepares monthly report to Director of Compliance and Quality Assurance
·            Tracks points associated with paperwork errors
·            Notifies department manager of retraining needs
·            Other duties as assigned by supervisor